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Operations Management, by Jay H. Heizer, Barry Render, Jay H. Production and Operations Management Heizer
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A brief, full-colour book, this work is intended to be non-threatening for an operations management course.
- Sales Rank: #2314154 in Books
- Published on: 1998-08-05
- Original language: English
- Number of items: 1
- Dimensions: 10.28" h x 1.50" w x 8.43" l, 3.99 pounds
- Binding: Hardcover
- 912 pages
From the Back Cover
Key Benefit: This concise introduction to operations management, presents a state-of-the art view of the primary activities within the operations function of organizations. Presented in a realistic, global, and existing environment to help readers understand and conceptualize the critical role of operations and the decisions it entails. Key Topics: A strategic focus shows how managers achieve strategies of differentiation, low cost, and response. Numerous corporate examples, along with new tables, figures, and cases are utilized throughout the book. Describes how to achieve global product design, process designs, make location decisions, and deal with foreign cultures and ethics. Further, this edition stresses the service aspects of operations, and regularly notes the distinction between service and manufacturing in operations management.
Most helpful customer reviews
27 of 31 people found the following review helpful.
Professional, interesting and comprehensive!
By Dr. Thomas M. Box
As someone who has taught Operations Management since Spring semester, 1980 following fifteen years in operations management in the steel industry, I've had the opportunity to review a large number of textbooks in this area. Without exageration, this is the most comprehensive, "user friendly" text that I have found. The illustrations, practice problems, power point slides and text book web site are great. Student comments have been very positive.
I strongly urge my colleagues who teach Operations Management to give this book a very serious look.
11 of 11 people found the following review helpful.
Amazing, most practical book at college education
By Akihiro Hano
I am using this book for my business class. This book will teach you in-depth principles and skills on how you can manage business operations with a lot of mathmatical skills.
I feel that this book is great because it is very well organized and easy for readers to read. It has graphs and visual aids all over and CD materials for students to go through problems.
By learning this book, readers can not only gain the knowledge on business operation, but they can also have actual skills in operation management.
Buy this book if you are interested in this subject.
2 of 2 people found the following review helpful.
John LaCasse
By John Lacasse
If taken as the authors and publishers intend this multi-media rendering has the qualitative breadth and scope to guide most anyone through the rational of operations management. The quantitative issue I have with most of the new academic print media, CD and internet combinations [as this is] is that they are designed for extended periods of intense study, which business schools compress into 8 or 16 weeks depending on the quarter / semester. The business student purchasing such as these must be prepared to hard scrabble through a tome of interconnected menu driven - and not always compatible - material which upon reflection reminded me of programming a television remote control. Who knows what will happen when the "play" button is struck.
From a time-certain curriculum management view, the book overreaches, as do the courses it tries to service; too much too fast, and after the third week of class, too late to be much other than a confusing backwater of aggregated material. The book becomes the "Telephone Operators Nightmare", too many calls and nowhere to plug-in the wires. This review, however, is more an admonishment toward academic curriculum managers than toward publishers like Pearson / Prentice-Hall, although they are mutually complicit in that one feeds upon the other.
All of this notwithstanding, the book is a "keeper" in the business library. In fact, I have recommended this book to business clients wanting to tweak their operations management. The book can be opened to any chapter, and the combined material will deliver to the highest expectations - given enough time.
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