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Business Communication Today, Student Value Edition (10th Edition), by Courtland L. Bovee, John V. Thill
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Business Communication Today provides the cutting-edge communication coverage that prepares readers for real business practice.
Understanding the Foundations of Business Communication; Applying the Three-Step Writing Process; Crafting Brief Messages; Supporting Messages with Quality Information; Planning, Writing, and Completing Reports and Proposals; Designing and Delivering Oral and Online Presentations; Writing Employment Messages and Interviewing for Jobs
MARKET: For readers interested in real-world training for the business world of today and tomorrow.
- Sales Rank: #2415490 in Books
- Published on: 2009-08-01
- Original language: English
- Number of items: 1
- Dimensions: 10.90" h x .90" w x 8.40" l, 3.15 pounds
- Binding: Loose Leaf
- 744 pages
Most helpful customer reviews
9 of 9 people found the following review helpful.
Wonderful source for keeping up-to-date with latest trends of communication
By Liliana
Well, what can I say, I simply love the book. It has reminded me that when it comes to communication, we are all human beings not machines. We have feelings and different situations at every moment of our lives; we need to remember all this when deciding to play the communication game.
To some, the elements of communication mentioned in the book are taken for granted basics but, for some others, it is a guideline to learn how to communicate better. Simply put, not every one is born with the give of "gap-ping". Let it be face-to-face conversations, emails, letters, blogs, IM and/or all other ways of communications, we must have some guidelines.
This text provides the reader with the guidance of learning basic to professional techniques of communication; not only do we learn how to use clarity, conciseness, etiquette when writing to others, but also teach us to learn to recognize the audience which, in a era of globalization, is of most importance. The authors of the books point out our cultural diversities and remind us to treat each other with respect, patience and understanding.
I could say much more of the text, but as you probably figured out, I am a student and have only read up to Chapter 7. So much to read, so much to learn! I am so thrilled to have come across this book and be able to keep up with the trends of communication and the reminder, that unfortunately, we all need once in a while when it comes to communicate with each other. This book not only applies to professional life but every day life as well. I could go on and on with the thoughts this book has provoked in me but, maybe, I will get back with more to say once I finish reading the book. Do not miss the chance to read it!
14 of 16 people found the following review helpful.
How Did This Book Make It To The 8th Edition?
By John Zabroski
If you are a college professor or instructor, please do not use this book. A far more accessible and technically correct book for your students would be Dale Carnegie's The Leader In You (How To Win Friends and Influence People). While Carnegie's book does not have "reading exercises" like a traditional textbook might, your students will get far more out of reading his book than Bovee's.
I am a senior in college and my Communication for Business Professionals course is using this textbook as the primary learning resource. I feel this book was a waste of my money due to the number of content faults in the 8th Edition. I have not reviewed nor read previous editions.
A major gripe I have with this book is incorrect statements, a polite way of saying the author did not fact-check and proof-read their work. Again, this book is in its 8th Edition and the current layout of this book is discouraging considering the book is supposed to be about communication. I accumulated a list of content faults regarding this book, and will try to share some of them with you to help dissaude you from wasting your money on this book:
(1) Indirectly referring to the United States as a high-context culture, stating that high-context cultures prefer very strict schedules. A few pages earlier, the book contradicts this statement by directly detailing how the United States is a low-context culture.
(2) The book constantly mixes up its point-of-view on what the best way to approach others is. Earlier on, it suggests its important to consider your own feelings first. A few chapters later, it scalds you for putting yourself before others and on several occasions reminds you that "earlier" in the text it referred to how important talking in terms of others desires is. What is the better way? Well, having read Dale Carnegie's book on leadership, I can tell you the best approach is always to "bait the hook to suit the fish" as Carnegie would say. In other words, address your audiences needs before you take into account your own feelings.
Overall, the book tries to be all-encompassing and fails. To cover communication in detail, you cannot be general and all-encompassing. You have to be specific and follow a model for communication.
This book also does not appropriately address large issues in communication, such as PERCEPTION. In business, perception is everything and can lead to you trying to negotiate too hard and costing your company dollars. There is a famous anecdote of Japanese and American businessman sitting across the table from one another negotiating a business deal. After the American finishes discussing his business proposal, he is unnerved by the silence of the Japanese negotiators to the point where he believes something is wrong. The end result, and conclusion of this anecdote, is the American perceived the need to devoid the silence by talking more. In the process, the American lowered his demands and the Japanese negotiators then agreed once the American backed himself into a corner.
10 of 12 people found the following review helpful.
The only complete book of business communication
By A Customer
I did enjoy every page of this book, although I haven't read all of them. It's more an encyclopedia, which you may use in your day-to-day business, than something you will read straight through over the weekend. Very valuable and up-to-date were the chapters about intercultural and e-mail communication. Strong recommendation.
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