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Thank God It's Monday!: How to Create a Workplace You and Your Customers Love, by Roxanne Emmerich
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This is the eBook version of the printed book.
Thank God It’s Monday! is about loving what you’re doing and creating massive results. Roxanne Emmerich introduces you to two CEOs: one desperately struggling to stay afloat and another who’s discovered a better route to growth and profitability. As you join them both on their journey, you’ll gain valuable insights for jumpstarting positive change from anywhere in the organization…replacing dysfunctional organizational behaviors with passion and creativity…overcoming setbacks…making vision and values actually work!
Whether you’re on the front line, in an office, or running the show, you’ll see how to:
• Replace dysfunctional behaviors with passion and creativity
• Overcome setbacks with a “bring it on” attitude
• Breathe results-generating life into vision and values
• Think big and make big things happen
Thank God It’s Monday! presents a unique approach that makes an impact on three groups at once:
• Employees discover how to win at work and love their work
• Companies turn around results quickly and profoundly
• Customers experience a powerful and visible commitment to their success
You will shift from a “why we can’t” to a “how we can” workplace...in one day! Your customers will go crazy about you. You will find yourself loving to go to work where everyone exclaims, Thank God It’s Monday!
- Sales Rank: #487434 in Books
- Published on: 2009-04-18
- Original language: English
- Number of items: 1
- Dimensions: 8.44" h x .71" w x 5.58" l, .70 pounds
- Binding: Hardcover
- 192 pages
From the Back Cover
Today’s #1 Secret of Profitability and Performance
“Thank God Roxanne is willing to share her special mix of motivation and proven methods to supercharge your workplace. Readers will move from ‘Thank God It’s Monday’ to ‘I Wish Every Day Could Be Monday.’”
Harvey Mackay, author of the New York Times #1 bestseller Swim With the Sharks Without Being Eaten Alive
"Thank God It's Monday! is a mantra all organizations should chant. This book helps you not only see the joy that work can bring but it gives you ways to bring it to life. Buy this book only if you truly want to transform your organization."
John Christensen, creator of the FISH! Philosophy and coauthor of FISH!
“I love this book! Roxanne Emmerich’s ability to transform organizations is nothing short of miraculous. She’s the real deal. Every employer should have this book for every employee, AND any person who wants to be happy at work needs to buy it for themselves.”
Jack Canfield, author of The Success Principles and coauthor of the Chicken Soup for the Soul® series
“Roxanne Emmerich provides an important reminder that trust, integrity, accountability, and FUN are the cornerstones of real business results. Changing the culture of your workplace can be challenging but delivers an undeniable return. Given we spend at least a third of our adult lives at work, we should all aim to wake up after the weekend and shout, ‘TGIM!’”
Jeffrey Hayzlett, Chief Marketing Officer, Eastman Kodak Company
“Read Thank God It’s Monday! and let Roxanne Emmerich’s engaging stories and inspiring ideas help you create passion in your organization. The words ‘love’ and ‘work’ can be used in the same sentence!”
Ken Blanchard, coauthor of The One Minute Manager® and author of Leading at a Higher Level
Thank God It’s Monday! is about loving what you’re doing and creating massive results. Roxanne Emmerich introduces you to two CEOs: one desperately struggling to stay afloat and another who’s discovered a better route to growth and profitability. As you join them both on their journey, you’ll gain valuable insights for jumpstarting positive change from anywhere in the organization…replacing dysfunctional organizational behaviors with passion and creativity…overcoming setbacks…making vision and values actually work!
Whether you’re on the front line, in an office, or running the show, you’ll see how to:
• Replace dysfunctional behaviors with passion and creativity
• Overcome setbacks with a “bring it on” attitude
• Breathe results-generating life into vision and values
• Think big and make big things happen
Thank God It’s Monday! presents a unique approach that makes an impact on three groups at once:
• Employees discover how to win at work and love their work
• Companies turn around results quickly and profoundly
• Customers experience a powerful and visible commitment to their success
You will shift from a “why we can’t” to a “how we can” workplace...in one day! Your customers will go crazy about you. You will find yourself loving to go to work where everyone exclaims, Thank God It’s Monday!
Guest Review: John Christensen on Thank God It’s Monday!
Imagine a business where people love coming to work and are highly productive on a daily basis. Does such a place even exist in today’s sorely challenged economy? Yes Virginia, there are GOOD places to work, and experts like Roxanne Emmerich have proven that growth and profitability of successful companies begins on the inside.
In her new book Thank God It’s Monday! How to Create a Workplace You and Your Customers Love, Emmerich offers a unique insight into the workplace – what makes it tick, what grinds it to a halt, and what revives, resurrects, and rebuilds it. Transcending mere workplace “self-help” for morale and motivation, Emmerich challenges employees on every level from the stockroom to the boardroom to take charge, commit, own-up, and be extraordinary at what they do.
Offering practical advice on accountability, value-oriented business, and focused results and celebration of those, Thank God It’s Monday! is both practical and powerful in its strategies to create result-oriented companies with fully engaged employees. This book should be read by every employee, manager, and boss ready to take an honest and objective look at their performance and its impact on their company, and by every member of today’s troubled workforce looking to make a profound and positive change.
John Christensen is the critically acclaimed co-author, award-winning filmmaker, and CEO of ChartHouse Learning Corporation whose books include Fish! A Remarkable Way to Boost Morale and Improve Results. Christensen is frequently quoted in national publications, including The Wall Street Journal, BusinessWeek, Money, and USA Today.
About the Author
Roxanne Emmerich has consulted with half of the nation’s top 1% performing financial institutions as well as hundreds of other business leaders. Her book, Profit-Growth Banking, has been called “the bible of successful business.”
A 20-year management consultant and three-time Entrepreneur of the Year winner, Roxanne has proven that companies grow when their people grow. Thank God It’s Monday! outlines a system for bringing profits and fun to business. She shows how to create a "Thank God It’s Monday" workplace with employees on fire and a bottom line that proves it. She uses her "Kick-Butt Kick-Off" strategy to create immediate culture shifts and achieve tangible results.
A member of the National Speakers Hall of Fame, she is noted by Sales and Marketing Management magazine as one of the most requested speakers for instilling a “bring it on” attitude. She has written hundreds of articles and is frequently interviewed by national media for practical business insights.
A distinguished alum of the University of Wisconsin, Roxanne served as a key advisor to former Wisconsin Governor Tommy Thompson and as Editor-in-Chief of Extraordinary Banker magazine. She is also the founder of Permission to Be Extraordinary Summit, an executive breakthrough program run by her company, The Emmerich Group.
Roxanne resides in Minneapolis with her husband and children.
www.EmmerichGroup.com
Excerpt. © Reprinted by permission. All rights reserved.
Introduction Introduction
“Oh, great you say. A book about having fun at work. Whoop-de-rah.”
I’ve heard it all by now. Serious business people think that means going around with a lot of happy talk while painting smiley faces on everything. They couldn’t be more wrong.
In point of fact, fun is a byproduct of the approach I advocate. What you’re really after is to grow the business by being more efficient at what you do and being linked with your customers at a human and meaningful level, and that all can happen when you have a more motivated workplace. This means you need to have a workplace people enjoy, including your customers. Especially your customers.
This is a time-tested approach that many, many companies have used to get very real, surprisingly super-sized results. As a consultant I have had the privilege to partner in creating profound change for hundreds of companies. We repeatedly see significant shifts in growth and profits within six months! Many businesses double profits and size within three years. You can see a large sampling of testimonials at the front of the book. This predictable, repeatable process really works. It’s all I do, which makes me the right person to share this process and the real-life stories of people and businesses that have embraced it.
In the book, you’ll hear a lot of stories. I’ve changed the names to protect the guilty as well as the innocent. But the stories are all about real people. You may recognize some of the characters from where you work, the good as well as the bad. Stories work better than my showing you a lot of pie charts and graphs be-cause the secret is all about people—you and your people and the people with whom you connect on a daily basis.
The most exciting part is that positive, measurable changes that really matter can begin in a single day. Mind you, it’s going to take some diligent follow-up as you roll out new standards and refresh your vision. But the best way for you to understand this is to read on.
—Roxanne Emmerich
Today’s #1 Secret of Profitability and Performance
“Thank God Roxanne is willing to share her special mix of motivation and proven methods to supercharge your workplace. Readers will move from ‘Thank God It’s Monday’ to ‘I Wish Every Day Could Be Monday.’”
—Harvey Mackay, author of the New York Times #1 bestseller
Swim With the Sharks Without Being Eaten Alive
“I love this book! Roxanne Emmerich’s ability to transform organizations is nothing short of miraculous. She’s the real deal. Every employer should have this book for every employee AND any person who wants to be happy at work needs to buy it for themselves.”
—Jack Canfield, author of The Success Principles and coauthor
of the Chicken Soup for the Soul® series
“Roxanne Emmerich provides an important reminder that trust, integrity, accountability and FUN are the cornerstones of real business results. Changing the culture of your workplace can be challenging, but delivers an undeniable return. Given we spend at least a third of our adult lives at work, we should all aim to wake up after the weekend and shout, ‘TGIM!’”
—Jeffrey Hayzlett, Chief Marketing Officer, Eastman Kodak Company
“Read Thank God It’s Monday! and let Roxanne Emmerich’s engaging stories and inspiring ideas help you create passion in your organization. The words ‘love’ and ‘work’ can be used in the same sentence!”
—Ken Blanchard, coauthor of The One Minute Manager®
and author of Leading at a Higher Level
“Roxanne motivates both men and women to cooperate in a manner that is engaging, brilliant and inspiring.”
—John Gray author of Men Are From Mars, Women Are From Venus.
© Copyright Pearson Education. All rights reserved.
Most helpful customer reviews
34 of 36 people found the following review helpful.
One good idea amidst several bad ones
By Eric Kassan
This book shares the same theme as Instant Turnaround!: Getting People Excited About Coming to Work and Working Hard by Harry Paul and Ross Reck (to get the most out of employees, treat them with respect, and motivate them with trust instead of fear). Unfortunately, it shares the weakness, namely oversimplifying the real world, ignoring all other tasks of management other than cheerleading. Beyond that, it attempts to add poor philosophy, making statements such as "gut feelings are never wrong" and that to get enthusiasm, all one needs to do is "just decide to come alive". Further, she states that "there are two kinds of people in life and in business-givers and takers." This is categorically false in a (even somewhat) capitalistic society- there people are traders who trade value for value.
The book also focuses more on addressing symptoms than finding and solving root causes. For example, the book talks about the need to eliminate gossip (without giving detail how to do it other than not to tolerate it), but fails to mention the fact the root of most gossip is an office with inadequate communications.
If you are looking for a book to improve the culture, and hence the output, of a business, I highly recommend Open-Book Management: Coming Business Revolution, The by John Case.
22 of 23 people found the following review helpful.
100 words crammed into 200 pages
By James Beswick
I was looking forward to reading this book: the idea of creating a pleasant and productive work environment is certainly something that the majority of workers could benefit from. Unfortunately, this book adds little to the debate other than insisting chapter after chapter that treating co-workers and customers with dignity, respect and friendliness makes for a better business. This core idea, repeated endlessly through motivational-poster style one-liners told in the style of fictional third-person prose, is great but the book never delves into the practicalities of making this work in a real business environment.
The fictional prose element is really irritating. It makes it hard to find the concrete points that anchor the author's philosophy, and it's simply irrelevant to know that Sophie from Austin - whose father isn't paying child support and hasn't for years - enjoyed the airport because a band was playing and the TSA inspectors were in a good mood, while the wafting smell of authentic Texas barbecue put her in a near-Catatonic state. First, I lived in Texas, and I can tell you that Austin airport is the last place I'd go for anything authentic. But more importantly, this two-dimensional fiction overlaying a business book is completely unhelpful.
The other weakness is that in simplifying the problems of running a business to lack of cheer leading results in conclusions that are just plain wrong or redundant. "Gut feelings are never wrong" according to this author (just look at my gut feeling that this book would be good), and gossiping in offices is unproductive (which is true, but the more important question is how to eliminate it). The series of tall tales 'prove' these points but provide no instructional information on how to migrate your organization towards what she is advocating.
Basically, although I'm sure the author speaks at many of the Fortune 500 companies, the reader is left with no clear steps to become one of the "many businesses [that] double profits and size within three years". My cynical side suspects that this book is a teaser to drive her consulting business, and it's yet another publication from Financial Times Press that is remarkably thin on actionable content.
14 of 16 people found the following review helpful.
Don't Worry be Happy is so 1980s and so is this book
By Dave Greenbaum
Yawn. I had high hopes for this book, especially when I saw an endorsement by the author of FISH. The book introduces a shocking concept (cough, cough). Happy, productive employees are good for business. You need someone to write a book about that. Reminds me of my old employers health care program: don't get sick.
The ideas in this book are great. Get 360 degree buy in by employees, managers, owners and then implement the change. Using "real world" examples the author talks about a management consultant coming into a company resistant to change and after hard work got buy in.
Great. Hire your own consultant and you too can get these results. She leave untouched how stuck organizations can get unstuck to implement these changes. If only it were that simple. Wake up on a Monday and change your business 180 degrees. From a consultants perspective it's easy!
Nothing in the book is untrue or unhelpful, it's just not easily implemented especially without outsiders who can peer in to your organization from the inside out. And if her ideas of positive attitude were so easily implemented, the book wouldn't be needed. The book presupposes use of an outside consulting firm. And if you are using an outside consulting firm, why buy a self-help book.
Why could I just see this on Bill Lumbergh's desk...yeah.
See all 89 customer reviews...
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